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Maintenance Contract for ZMT Sim4Life Electromagnetic Simulation Software

Summary of important facts, details, and requirements

Location of work
Bethesda, MD, USA
Bids due date
August 27, 2023
Department and office
HEALTH AND HUMAN SERVICES, DEPARTMENT OF
NATIONAL INSTITUTES OF HEALTH NHLBI
Set aside
N/A
Summary

The NHBLI needs to establish a maintenance contract for its ZMT Sim4Life electromagnetic simulation software. The contractor will be responsible for providing preventative maintenance inspections, tele support and remote connections, labor charges for service and support requests, individual simulation setup support, software version upgrades, scheduled and emergency service, and company-trained customer support engineers. All responses must be received by August 27th, 2022 at 2:00 PM ET and must reference synopsis number 23-017090. Responses shall be submitted electronically to elizabeth.milstead@nih.gov.

Sim4Life electromagnetic simulation software maintenance and support

Full details from SAM.gov

Location of work
Bethesda, MD, USA
Bids due date
August 27, 2023
Department and office
HEALTH AND HUMAN SERVICES, DEPARTMENT OF
NATIONAL INSTITUTES OF HEALTH NHLBI
Set aside
N/A
Details

Project Purpose and Objectives The NHBLI needs to establish a maintenance contract for its ZMT Sim4Life electromagnetic simulation software (FLEXID=9- 1589E992). Contractor Requirements / Tasks to be Performed The Contractor shall provide: a. One (1) preventative maintenance inspection to include tele support and remote connections with conducting the inspection; b. All labor related charges associated with any service and support request in addition to the above preventative maintenance visit; c. Case and device specific individual simulation setup support; d. Software version upgrades, when available; e. Scheduled and emergency service performed between the hours of 8:00 a.m. and 5:00 p.m. (Eastern Standard Time), Monday through Friday, excluding Contractor holidays; and f. Company-trained customer support engineers. All responses must be received by August 27th, 2022 at 2:00 PM ET and must reference synopsis number 23-017090. Responses shall be submitted electronically to elizabeth.milstead@nih.gov. No formatting requirement but please be consise. Responses will only be accepted if dated and signed by an authorized company representative. All responsible sources may submit a bid, proposal, or quotation which shall be considered by the agency.

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